News & Insights

Season 6, Episode 10: Amy Messano, CMCO at Thomson Reuters: Listening, reinvention, and trusted innovation

Written by TMP | Sep 30, 2026, 1:52:51 PM

On this episode of How to Grow a CMO, host Alastair Hussain is joined by Amy Messano, Chief Marketing and Communications Officer at Thomson Reuters.

Amy reflects on her free-range childhood in Michigan, where independence, imagination and learning through failure shaped her outlook. She also discusses being an introvert in a highly visible role, why reading and walking keep her grounded, and the importance of recognising how different people contribute.

They explore Amy’s journey from communications into marketing at Microsoft, her experience translating complex technologies into compelling stories, and why established companies can be both trusted and innovative. Amy explains the value of bringing marketing and communications together, building teams around progress rather than perfection, and listening before applying familiar playbooks. She also shares why curiosity can make any subject interesting and why great storytelling ultimately begins with people.